Local IT support — home & small business

Tech problems solved, without the runaround.

Fast, friendly help for computers, Wi‑Fi/NBN, printers, emails, backups, and “why is it doing that?” moments. Clear explanations, no jargon, and yes — we come to you.

Plain‑English support Privacy‑minded On‑site & remote options

Popular help

Wi‑Fi dropouts, slow laptops, printer chaos, email setup, backups, and device tune‑ups.

Support for

Windows, macOS, iPhone/iPad, Android, home networks, and small office setups.

Best next step

Call or email with a quick description. We’ll confirm a time and get it sorted.

Services

Practical fixes. Clear advice. No drama.

Home IT

PC & laptop tune‑ups

Speed issues, updates, storage clean‑ups, software installs, and general troubleshooting.

Wi‑Fi / NBN

Network & Wi‑Fi fixes

Dropouts, dead zones, router setup, mesh optimisation, and device connectivity problems.

Security

Cyber safety basics

Password clean‑ups, 2FA setup, scam checks, safe browsing habits, and backup plans.

Email

Email & accounts

New device setup, Outlook/Gmail, sync issues, mailbox tidy‑ups, and recovery help.

Devices

Phones, tablets, smart TVs

Setup, streaming, casting, storage, updates, and getting everything talking nicely together.

Service area

Local support across the Clarence Valley region.

We come to you

On‑site support in and around:

  • Yamba
  • Maclean
  • Townsend
  • Gulmarrad & surrounding areas

Remote support (when suitable)

If it’s faster and you’re comfortable, we can often fix issues remotely (after you approve access). Ideal for software, email, and troubleshooting.

How it works

Simple process. No tech theatre.

1

Contact

Call or email with a short description of the problem and your suburb.

2

Confirm

We’ll suggest the quickest path (on‑site or remote) and book a time.

3

Fix + explain

Problem solved and you’ll understand what changed—so it’s less likely to come back.

Contact

Fastest way: call. Quiet way: email.

Call

0418 160 226

Call now

Email

josh@jmstechsupport.com

Email now

What to include (so we can fix it faster)

  • Device type (Windows/Mac/iPhone/iPad/Android)
  • What it’s doing (and what you expected instead)
  • Any error messages or screenshots
  • Your suburb + best time to contact you
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